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FAQ

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: ypdlifestyle@mysite.com

or fill in our contact form:

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FAQ

01

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Return policy

 

If there is a defect with your order whenever you receive it contact customer support from YPDLifestyle.com "Let's Chat" menu. Make sure to tell them your confirmation number and your order number. You have 10 days from when your purchase order is delivered to return the item, and another item will be sent out to you upon review.

03

Has my order been sent yet ?

 

When your order has been shipped you will get a notification in your e-mail that you attached to the order of your purchase.

05

Part of my order is missing

 

Contact YPD Lifestyle support through the "Let's Chat" feature on every page. Make sure to take pictures of all items.

07

Which methods of payments can I use?

 

Any major debit card, credit card or banking account. Also including Paypal or other forms of payment.

09

Is it safe to order online?

 

Yes, it is safe to order online with YPD Lifestyle.

04

Can I track my order ?

 

Yes, every order comes with a tracking number where their package can be tracked.

06

You’ve sent me the wrong items

 

Contact YPD Lifestyle support in the "Let's Chat" feature on every page.

08

I forgot to use my discount code

 

Use your discount code on your next purchases. Unfortunately, we cant reverse orders once they have been submitted.

10

Delivery - How much is it and how long does it take?

 

There is a standard delivering rate for international and in states delivery.

 

Does YPDLifestyle do custom designs

 

 

We do specialize in custom designs. If you are interested in getting your own custom design make sure to contact customer support in the "Let's Chat" menu. You will need an image of your custom design and a brief description of how you want your custom design to look. Custom designs costs will vary in cost based on how and what you want your design to look like.

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